Get Payment Assistance

Get Payment Assistance

Do you need assistance paying your electric bill?

Roanoke Electric Co-op recognizes that we could all use a helping hand from time to-time. The North Carolina Low Income Energy Assistance Program (LIEAP) helps eligible households pay their heating bill. Before seeking this assistance, contact us so we can provide you the required documentation for the application process. We can also provide you with information on Roanoke Electric’s programs and services to help lower your bill.

• LIEAP provides a one-time vendor payment to cover a heating bill, December 1–March 31 each year.

• Priority is given for households with an elderly person 60 and over or a disabled person are eligible to apply, between December 1 and January 31 each year.

• To apply for energy assistance, contact the local help agency nearest you.



Roanoke Electric Co-op Care Team

252-209-2236 or 

Department of Social Services:

Bertie County

Phone: (252) 794-5320

Address: PO Box 627
110 Japer Bazemore Ave.
Windsor, NC 27983


Hertford County

Phone: (252) 358-7830

Address: PO Box 218
704 N King Street
Winton, NC 27986


Halifax County

Phone: (252) 536-2511

Address: PO Box 767
4421 U.S. 301
Halifax, NC 27839


Northampton County

Phone: (252)534-5811

Address: 9588 NC Hwy 305
Jackson, NC 27845

Gates County

Phone:  (252) 357-0075

Address: PO Box 185
122 Main Street
Gatesville, NC 27938

Perquimans County

Phone: (252)426-7373

Address: P.O. Box 107
103 Charles Street
Hertford, NC 27944

Chowan County

Phone: (252) 482-7441

Address: 100 W. Freemason Circle
Edenton, NC 27932