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Kilowatcher Prepaid Metering

Don’t want to pay a large lump sum for your electric bill all at one time? This program allows you to pay for electricity as you need it, and it is a great alternative to paying high security deposits since electricity is purchased prior to usage.

 

  1. What is Kilowatcher Prepaid Metering?

Prepaid metering offers the opportunity to pay for electricity as you need it, with a minimum prepaid metering purchase of $10.00. Instead of receiving a traditional paper bill that is generated monthly, usage is calculated daily.

 

  1. Is There a Deposit for Prepaid Service?
    Prepaid customers are eligible to have their deposit waived or refunded and applied toward current energy costs. New customers will pay a connect fee and for the purchase of power.

 

  1. How Do I know When My Balance is Low?

    We encourage all members to use the information received via text message and email to plan power purchases and avoid disconnections, especially after hours. We consider after hours after 5 p.m., weekends and holidays.

  2. How do I make Payments?

Payments can be made in person or by telephone. Prepaid VISA Cards and MasterCards may be used to purchase electricity over the phone or internet if the office and your local payment centers are closed.

  1. How Do I sign Up?
    Contact Member Services at (252) 209-2236 for complete details. You will be asked to have your account current including any unbilled usage.

    **Note: To avoid accrual of the basic facility charges, prepaid customers must notify the office and request disconnection of service upon moving.

 

News and Events

April 12, 2017

Every year, we take the time to thank our extraordinary lineworkers who dedicate their lives to keeping the lights on in our local communities. Roanoke Electric Cooperative has 14 lineworkers that maintain 2,000+ miles of line in the cooperative’s service territory, and without them, our world would be dark. 

April 10, 2017

Editor's note: This was originally posted by NRECA.

Throughout the 2016 campaign, Donald Trump pledged to review burdensome federal regulations when he became president. On March 28, President Trump took an important step to follow through on that commitment by signing an executive order to promote energy independence. The order also calls for review of the Clean Power Plan. 

April 10, 2017

Join us, and electric cooperative members nationwide, in celebrating the hardworking men and women who keep the lights on. April 10, 2017 is National Lineman Appreciation Day.



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