Skip to main navigation.
Twitter Icon Image Facebook Icon Image LinkedIn Icon Image YouTube Icon Image Vimeo Icon Image

Pay My Bill

At Roanoke, we believe that our member-owners should have total control over how they choose to manage their electric bill.  That includes giving you options to choose from when it comes to paying your bill.

Payment Profile

Create your unique member-owner profile to manage information about your accounts.

The cooperative office accepts payments via VISA and MasterCard.

Pay my bill online

Pay your bill anytime anywhere! This option is available 24 hours a day, 7 days a week, giving you unlimited access to your account payments from any computer or mobile device.

Pay by phone (Telelink)

Would you rather dial in to make your payment? You can also call our office at 252.209.2236 and make a payment with your credit card through our automated customer service Telelink system 24 hours a day, 7 days a week.

Auto-pay

Make managing your payments that much easier! Set up payments in advance of your due date to be withdrawn automatically from your account. 

Bank/Credit Card Draft

We can also set up your electric bill payments to be automatically drafted from your bank account.  Simply call us at 252.209.2236 to speak with a Member Service Representative to set up your bank/credit card draft today.

Payment Arrangement

Need a little extra time to make your payment? Use our payment arrangement feature to request an extension on your account.

 

Pay Stations

We also offer convenient bill-pay stations throughout our service area. Member-owners may pay their utility bill by cash.There is no charge for these transactions. Locations are at:

  • Self Help Credit Union, 302 Granville Street, Windsor, Bertie County
  • The Roanoke Center, 409 North Main Street, Rich, Square, Northampton County (Kiosk Service Available)
  • Self Help Credit Union, 1330 East 10th Street, Roanoke Rapids, Halifax County

 

 

News and Events

April 12, 2017

Every year, we take the time to thank our extraordinary lineworkers who dedicate their lives to keeping the lights on in our local communities. Roanoke Electric Cooperative has 14 lineworkers that maintain 2,000+ miles of line in the cooperative’s service territory, and without them, our world would be dark. 

April 10, 2017

Editor's note: This was originally posted by NRECA.

Throughout the 2016 campaign, Donald Trump pledged to review burdensome federal regulations when he became president. On March 28, President Trump took an important step to follow through on that commitment by signing an executive order to promote energy independence. The order also calls for review of the Clean Power Plan. 

April 10, 2017

Join us, and electric cooperative members nationwide, in celebrating the hardworking men and women who keep the lights on. April 10, 2017 is National Lineman Appreciation Day.



Powered by Touchstone Energy Cooperatives Logo