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My Billing Info

As a member-owner of Roanoke Electric Cooperative, you have the ability to customize how you manage your account anytime and anywhere.  Whether you need to pay your bill or monitor your daily energy use, your cooperative has tools available for you to build your very own personal do-it-yourself bill management suite.  Be sure to have your account number or user ID and password available in order to access the following self-service gateway tools to do more with your cooperative’s services 24 hours a day, 7 days a week, 365 days a year. 

 

Bill Explanation

What is my bill telling me?  Your bill is packed with information to help you answer many of your energy questions. Therefore, it's important for you to understand all of the valuable information your bill is trying to tell you.  
     
Analyze My Bill Your electric bill is a tool that can help you better understand and manage the amount of energy you use. Analyzing your bill can help you better understand how certain factors, such as weather and behavior, directly affect your energy consumption.  
     
My Billing History Review your entire billing history at the click of a button.   
     
My Payment History Get unlimited access to a history of  payment transactions you've made with your cooperative concerning your electric accounts.  
     
My Usage History Here's a powerful tool you can use to analyze trends in your energy use.  
     
Arrangements History Access a list of all of your past arrangements requested with this feature.  
     
My Alerts Manage and set up alerts to receive updates and account notifications anywhere, anytime, to your mobile phone or email.  

 

News and Events

September 15, 2017

Have you ever wondered what causes your power to go out or blink?  Roanoke Electric Co-op takes pride in being able to keep your lights on.  However, we do recognize that sometime outages may occur.  The video below gives insight about the most common causes of power outages.

September 15, 2017

Roanoke Electric Co-op is now offering its ecobee3 thermostat at no cost to member-owners. In the past, member-owners could purchase the Wi-Fi enabled thermostat at up to 60 percent off of retail price.  Now, member-owners pay absolutely nothing for the thermostat and still enjoy the monthly savings of at least $4.00.

September 13, 2017

From Curtis Wynn, president and CEO

In honor of our history and future, we will be celebrating National Co-op Month in October.  Please join us in celebrating by stopping by our office and enjoying free snacks, getting some great information, and various giveaways every Friday in the month of October.



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