Understanding Your Bill

Understanding Your Bill

As a member-owner of Roanoke Electric Cooperative, you have the ability to customize how you manage your account anytime and anywhere.  Whether you need to pay your bill or monitor your daily energy use, your cooperative has tools available for you to build your very own personal do-it-yourself bill management suite.  Be sure to have your account number or user ID and password available in order to access the following self-service gateway tools to do more with your cooperative’s services 24 hours a day, 7 days a week, 365 days a year.

Bill Explanation

What is my bill telling me?  Your bill is packed with information to help you answer many of your energy questions. Therefore, it's important for you to understand all of the valuable information your bill is trying to tell you.

Analyze My Bill

Your electric bill is a tool that can help you better understand and manage the amount of energy you use. Analyzing your bill can help you better understand how certain factors, such as weather and behavior, directly affect your energy consumption.

My Billing History

Review your entire billing history at the click of a button. 

My Payment History

Get access to a history of  payment transactions you've made with your cooperative concerning your electric accounts.

 

My Usage History

Here's a powerful tool you can use to analyze trends in your energy usage.

Arrangements History

Access a list of all of your past arrangement requests with this feature.

My Alerts

Manage and set up alerts to receive updates and account notifications anywhere, anytime, to your mobile phone or email.